We invested to build your sales, profit margins and success!
TL;DR: In late 2022, we discovered new technology that’s so different it’s patented, and it attracted the attention of Silicon Valley developers and investors. We are the first franchise group to partner with the creators, and to bring this exceptional tool to our franchisees and customers – a tool that significantly improves BOTH the customer experience with renovation estimates AND the franchise owner’s job of creating those quotes. We invested our own time and money into customizing this app for our business model, and, while there is a learning curve with any new technology, our hope and expectation is that having multiple franchise owners developing reusable line items that can be shared across our franchise system will flatten that curve somewhat, and make onboarding a new franchise owner an easier, smoother process.
Interactive and Visual Estimates Improve Your Close Rate
No more static, written in stone, proposals that take hours to change and update for Prep’n Sell! This new, innovative estimation software allows franchise owners to quickly develop and deliver quotes in minutes, not hours, and the time savings only gets better with time, because you can reuse elements from previous quotes to build new ones.
The customer receives an impressive, dynamic and visual estimate that is unlike anything they’ve seen before in the renovation industry – one that differentiates you from the competition. This reinforces the impression our homeowner customers and referral agents have of Prep’n Sell as the preferred professional contractor to work on their project.
Upgrades and Changes
When a customer wants to change or upgrade an item that is part of their proposal, they are able to make that change themselves, and immediately see the impact on the bottom line – and statistics show that 83% of customers so far have upgraded their own estimate without any high pressure sales process. The customer gets exactly what they’re looking for, which leads to much happier customers at the end of the project. Happy customers = great reviews = more leads generated = higher sales and profits … and repeat!
Benefits for Franchise Owners
This unique tool has fully customizable labour and materials costing, and allows any renovation project – even kitchens and baths – to be accurately created in just minutes. Pre-configured assemblies mean nothing is overlooked – even if estimating isn’t your strong suit – and your target profit margin is built right in, meaning you’ll get a warning before you send a too-low estimate to a customer.
Once the customer makes all the adjustments they want and accepts the proposal online, it becomes a binding contract. Any further changes must be approved by the franchise owner by means of a simple change order. Invoicing, payments, expense recording and reporting is a snap through the app as well, making it an all-in-one tool for our franchise owners.
Benefits for Customers
Your customers will absolutely love our interactive estimates. Why? For one thing, their customer experience is so very different. They receive a link to a “live” estimate which includes the standard project details, dimensions, and total price, but that’s where the similarity to anything they’ve seen before stops. They aren’t pressured to make decisions about finishes and colours during a short site visit or a sales presentation. Say, for instance, the homeowner requests a kitchen quote. This app allows them to play with different finishes and see right away how choosing dark cabinets or a different flooring material would look with the quartz countertop they know they want. They can choose a gleaming gold finish faucet with matching drawer and cabinet pulls, or see what their future kitchen would look like with hexagonal tile in place of the subway tile backsplash.
From flooring to paint to overhead lighting, everything can be customized to the customer’s taste and budget. Next, they’re presented with relevant optional upgrades. They decide for themselves whether their budget allows for soft-close drawers or pull-out pantry cabinet interiors. Your customer sees their price adjust in real-time, so they know exactly what they are getting and how much it will cost. No hard sell tactics that are uncomfortable for everyone, no questions later about the final selections, and no surprises later when the invoice arrives. Happy customers!
Say good-bye to boring, static estimates! Watch your close rate skyrocket and upgrades soar.